Live Answering Services

Our Live Answering Services ensure your business has a professional image at all times.

Our Australian based Live Operators are professionally trained and well-spoken. They can answer your calls 24 hours a day 7 days a week, on weekends, after hours or only when you are unavailable. Your calls will be answered based on our standard script below. Our experience has shown that this script works the best for most busines requirements.

Example.
Operator answers call: "Good Morning ABC Pty Ltd, this is Mary speaking, how can I help you?"
Caller requests to speak to John.
Operator responds: "I'm sorry but he is unavailable at the moment. Can I ask him to return your call as soon as possible?"
Caller responds.
Operator: Gets callers name and phone number and if volunteered, a brief decription of the enquiry.

An SMS with the message details will then be sent to your mobile phone and a copy of the message can be sent to your email address for your records.

If you have 1300 numbers or 1800 numbers, they can also be configured to automatically redirect at specified times (eg. after office hours).

You can configure your home phone, office phone, mobile phone, 1300 number or 1800 number to redirect to your Live Answering Operator 24/7 OR on "busy" OR on "no answer" or any other time you choose.

Our Live Answering - Messages 24/7 Plans

TO GET STARTED ...

1. Simply click and complete the Application

2. FAX it to us on 1300 799 948
The application is in pdf format so you'll need Adobe Acrobat Reader to read it - Acrobat Reader is FREE to download and install.

You'll have your own Live Answering Service set-up in no time!

Click here for our Terms & Conditions

If you have special Live Answering requirements, please call us NOW
on 1300 ALLTEL (1300 255 835) and we'll arrange a quote for you.

Also see details of our Virtual Office Packages